Got a Query?
Some of our most asked questions and queries are...
Q. How can I check when my payment is due and how much I owe?
You can easily check this in your My Account
area. Log in with your email and password. If you have a query about your payments and you’re already staying with us, you should speak with the team at reception. If you are not living with us and have a query about a payment, speak with us on 0300 303 8642.
Q. Need to report something that needs to be fixed?
Raise a Maintenance Request via My Account
, or via the MyUnite
app. The request goes straight to our dedicated maintenance teams.