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Got a query?

Find the answer in our help and advice section.

Call us

Call us on 0300* 303 8645 or from overseas on +44 117 302 7399.
If you have booked a room with Unite Students through your University please click here for property contact details.
Our opening hours (GMT) are:
  • 8:00am-8:00pm Monday to Friday
* Any call to our 0300 numbers will be completely free if you have bundled minutes within your mobile or landline tariff, otherwise it will be charged at the same rate as a local landline.
For any student booking through DMU, if you have a query regarding your booking please contact the site team directly on 0116 254 1231.


Aberdeen cityscape
If you are interested in booking a room in Aberdeen, our local team will be happy to help;
  • 0300 303 8651 or from overseas on 0117 302 7477


Newcastle cityscape
If you are interested in booking a room in Newcastle, our local team will be happy to help;
  • 0300 303 8635 or from overseas on 0117 302 7439

Short stays

Group of students sat in a circle talking
We offer flexible short stay accommodation throughout the academic year, available across various cities and properties. From studio apartments to shared flats, you can choose to live independently, with friends or with new flat mates. 

Group bookings

Group of students taking a selfie
Looking to book with friends? With a wide range of shared flats to choose from in great locations across the UK, we offer the option for you and your friends to book a flat together, subject to availability.  

Member of Unite Students staff with a customer

Got a question?

From making your booking through to checking out - your questions answered.
Sign at Unite Students reception

Feedback and complaints

We hope you never have cause to complain but sometimes we can get things wrong.
Chinese student

International agents

Contact us if you are interested in becoming a partner of Unite Students.
WeChat QR code


Contact our team in China on WeChat!
Scan the QR code or search ‘UnitestudentsChina’.