Return to top
Here in the UK we are proud to be a multi-cultural and multi-faith society, which means you'll have the opportunity to meet lots of different people from different countries and backgrounds. In fact across all of our properties we have students from over 150 different countries living with us so there will be lots of people making the same move as you.
Sometimes it can be disorientating moving to a new country and living in a new culture, but don't panic - you're not alone. The Unite Students team in your property will be there to help you settle in; whether it's directions to the nearest supermarket or advice on which bus to get to university they are happy to help, just pop to reception and say hello!

Before you arrive

What should I bring with me? 
As well as more domestic essentials like electrical items and decorations it is important to remember to bring identification, as we will need this to check who you are when you arrive. Photo ID such as a passport or driving licence is ideal.
For more information on what is already provided in your room visit your property’s page within our Welcome section. You can find your property page here.
What should I do if I am going to be arriving later at night or early in the morning?
If there is no one there to let you in when you arrive just call our Emergency Control Centre on 0300 303 1611 and we’ll arrange for someone to come out and let you in.
Can you store my luggage if I have it delivered ahead of my arrival?
We will be preparing your room for your arrival, and will not be able to store any luggage for you before you arrive.
Got another question? Take a look at our Checking In Guide, which answers a range of frequently asked questions.

Take the hassle out of packing with an arrival pack

We offer a range of bedding and kitchen packs to suit your needs, which can be delivered to your property ahead of your arrival.
Bedroom and Kitchen Packs

Once you've moved in

What will happen when I arrive?
Our team will be ready and waiting to check you in when you arrive, and give you the keys to your new room. You’ll receive a Welcome Pack, which includes useful information on living with us, and find out more about the Welcome events taking place in your property. Our team are available to answer any questions you may have, from providing information on local shops to advice on using facilities in your property.
I’ve moved into my room, what do I need to do now?
Aside from exploring the local area, meeting your flatmates and enrolling at your university, you should also consider the following;
  • Register with a GP – you can often do this on your university campus
  • Open a UK bank account – your university’s international office should be able to help you with this
  • Get a TV Licence – if you’ve got a TV in your flat or plan to watch TV online on your laptop you’ll need to get a TV licence. Find out more about TV licences and how to buy one here.
  • Fill in the Council Tax Exemption Form – As a full-time student you don’t need to pay council tax but you will need to provide us with your Council Tax Exemption Form.

Download the MyUnite App

The MyUnite App is designed especially for students living with Unite Students, making it easy to log maintenance requests from your mobile or tablet, receive notifications when your parcels arrive and get in touch with our Emergency Contact Centre if you’re locked out, alongside many other great features.
Once you arrive in the UK and have checked into your property you can download the MyUnite App for free from the App Store® (iOS) or Google Play™ store.
MyUnite app

What was your first night like?

Don't just take our word for it – here are some of our current students telling us what their first night at Unite Students was like!