Your new home
Where do I collect my key?
You will be met at reception, where you will receive your fob and key on arrival at the property. The fob will give you access to your block and reception, whilst the key will provide access to your flat and room.
Where can I park and unload my car?
Parking is located on-site with a 15 minute drop-off service. As parking is limited, customers are asked to unload and then move their car to the on street pay and display parking around Mercury Point or to the NCP car park on College Street.
When can I move in?
You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.
We’ll send you further information on checking into Mercury Point soon.
Find out more about Mercury Point
Fire test time and meeting point