I left something in my room – can I come and pick it up?
You must leave your room empty. If you left any belongings in your room or kitchen by mistake, please get in touch with us straight away. We will remove the items and put them into safe storage at your property, where they will be kept for 14 days (from the day you checked out). You will need to contact your Property Team and make arrangements with them to collect your belongings. After the 14 days has passed, any uncollected items will be recycled, donated to charity, or disposed of responsibly.