Welcome to Pier Quays
Find out more about your new home and what you need to know ahead of check-in day.
Reception opening times: 7am - 7pm Monday to Sunday
Your new home
Blake Avenue, Medway, United Kingdom, ME7 1FL
Information for check-in day
Where do I collect my key?
You will be met at reception where you will receive a key and a fob on arrival at the property. The key will give you access to your bedroom and the fob will ...
Find out more about Pier Quays
There are two common rooms, one in each building located in the Formidable reception and the Triumph reception. The common room in the Formidable reception contains a free to use table tennis table and pool table.
There is a study space available within the Triumph reception common room that can be used 24/7.
There is a laundry room located in each reception lobby. Circuit laundry top up cards must be purchased to use these machines. The cost of the initial top up card is £2 and this card is then kept and reused.
There is a courtyard at Pier Quays that can be used by residents to hang out in. No BBQs smoking or vaping is permitted in the courtyard.
There is no on-site parking available at Pier Quays. Unfortunately all roads around the accomodation are for permit holders only. We do not advise bringing a car to the site.
There are 4 secure bike sheds on-site - these are located on the ground floor of each building. If you are planning on bringing your bike, please remember to bring your own bike lock. You will need to register at reception for access.
General waste, food waste, glass and recycling can be disposed of in one of the on-site bin stores located on the ground floor on the outside of the buildings. We advise that waste is removed from bedrooms and kitchens on a regular basis. Please use the correct bins and bags for recycling and general waste. General waste can be put in black bags, recycling waste should be put in clear bags.
Fire test time and meeting point
Fire alarms are fitted throughout the property. The fire alarm is tested in each building between 2pm and 3pm every Monday. Your fire assembly point is located on the corner by Prospect Place. Regular fire drills will be carried out on site.
Wi-Fi (communal areas)
Onsite service team
Outdoor social space
Communal study space
Wi-Fi (in your flat)