Welcome to
The Rackhay

Find out more about your new home and what you need to know ahead of check-in day.

Your new home

The Rackhay, Queen Charlotte Street, Bristol, England, BS1 4HJ

Information for check-in day

Where do I collect my key?

You will receive a key card and key fob on arrival at reception, which you can use to access your room and communal areas.

Where can I park and unload my car?

There is no on-site parking available for check-in but you can unload belongings for 10 minutes.

When can I move in?

You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.

We’ll send you further information on checking into The Rackhay soon.

@360 tour

Find out more about The Rackhay

Common room
The Rackhay has a common room on the ground floor through the doors on your right as you enter the property. This common area includes a TV, foosball, pool table, ping pong table, sofas and a cinema room.

Study space
A large study room is available on the ground floor with a whiteboard.

Laundry facilities
The laundry room is located on the fourth floor. Machines are operated through the Circuit Plus app.

Outside space
The property is on the Harbourside, so there is plenty of seating along the waterfront.

Parking
There is no parking available on-site throughout the year. There is an NCP car park underneath Waverley House (opposite The Rackhay) and on-street parking available outside the property.

Bike storage
Bike storage is available at The Rackhay. If you are planning on bringing your bike, please remember to bring your own bike lock.

Recycling
Recycling facilities are available at The Rackhay. There are general waste, mixed recycling and glass recycling facilities located in the bin store through the door at the end of the building through reception.

We also have British Heart Foundation charity donation points, food banks, food waste and battery recycling facilities. Please keep an eye out for these in the main reception and common room areas.

Fire test time and meeting point
Fire alarms are fitted throughout the property. Your fire alarm test day is Tuesday at 2pm. Your fire assembly point is located at the Bristol Merchant Seafarers monument next to the waterfront.

Need some help before you arrive?