When can I move in?
You can move in on or after the start date of your tenancy.
Check in might look a little different this year in response to the coronavirus, so please expect social distancing and other health and safety measures to be in place to get you safely to your room.
Depending on the property you're moving into, you'll be able to use the Get Ready for Check-in feature within the MyUnite app to let us know your preferred arrival day and time. Unless specified otherwise you must book a check in slot so we know when you would like to arrive. Alternatively, you'll be sent further information on check-in days via email.
If you need to check-in outside of our reception open hours, call our 24/7 contact centre on 0300 303 1611 when you arrive. We’ll send a member of the team to welcome you to your new home.