- Terms for bookingH
- Payment Processing Agreement
- Cancellation policy
- International cancellation policy
- Web and app termsH
- Fees and charges
- Arrival packs
- Post and parcels
- Scotland EPC ratings
- Rent discount and extension
Web application cookies
These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging into My Account or booking.
Web application cookies we use are:
|JSESSIONID||When the session ends|
|Incap_ses_[ID]||When the session ends|
|nlbi_[ID]||When the session ends|
|ASP.NET_SessionId||When the session ends|
|ai_session||When the session ends|
Google Tag Manager
Google Tag Manager is a tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile app. We use tag manager to implement cookies which act on your cookie preferences.
|_gat_[ID]||When the session ends|
|perfOptOut||When you update your preferences|
|advertisingOptOut||When you update your preferences|
Google Universal Analytics
These cookies are used to track the performance of the website and monitor any disruption in service and system outage. We do not collect or store any personal information through Google Universal Analytics.
These cookies are all fundamental to ensure the website remains operational. However, you can delete these cookies anytime through your browser settings.
We believe these cookies are important to be able to provide you with the best experience on this website. However, these cookies are optional and can be turned off below.
We use Zopim (owned by Zendesk) to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.
Hotjar is a user journey analysis tool which allows us to collect qualitative and quantitative data on interactions with our website in order to optimise performance.
|_hjIncludedInSample||When the session ends|
We use Google Optimize to run AB tests on different variations of content to see which perform better.
Targeted advertising cookies
Double click (DFA)
DoubleClick Search (DS) and DoubleClick Campaign Manager (DCM) are used to track and report conversions from Google and for remarketing products. The floodlight activity cookies send data to DS and DCM based on the pages you visit on our website.
We use Facebook Custom Audience tag to set a cookie in order to identify users who have visited our website and have shown an interest in our accommodation and products. We use this to personalise our ads through Facebook.
We use AdWords, Dynamic Remarketing and AdWords user list tags which generate cookies. These cookies are used to identify user behaviour and interests for targeted ads through paid Google advertising.
These cookies ensure you receive more relevant ads through social and search engines. However, these cookies are optional and can be turned off below.
Third party cookies
Cookies are set by the YouTube video service on pages with embedded YouTube video.
Google set a number of cookies on any page that includes a virtual tour. While we have no control over the cookies set by Google, they include a mixture of data used to measure the number of impressions and user behaviour of Google services on our website.
Cookies set by Google include: HSID, SAPISID, SID, SAPISID, APISID, SSID, HSID, NID and PREF.
Mapbox set their own cookies on any page that has a map embedded.
These cookies are not hosted by Unite Students and are set by third-party companies. We recommend you review the cookie policies of the third-party companies. Alternatively, you can remove these cookies through your browser settings.