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What is a cookie?

A "cookie" is a small text file that's stored on your computer, smartphone or other device when you visit a website or use an app. Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor. This website uses session and persistent cookies.

Functional cookies:

Web application cookies

These cookies are necessary for the website to function. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging into My Account or booking.
Web application cookies we use are:
Name Expires
JSESSIONID When the session ends
cookielaw 10 years
Incap_ses_[ID] When the session ends
nlbi_[ID] When the session ends
isLoggedIn 1 year
randomhash 1 year
visid_incap_[ID] 1 year

Google Tag Manager

Google Tag Manager is a tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile app. We use tag manager to implement cookies which act on your cookie preferences.
Name Expires
_gat_[ID] When the session ends
perfOptOut When you update your preferences
advertisingOptOut When you update your preferences

Google Universal Analytics

These cookies are used to track the performance of the website and monitor any disruption in service and system outage. We do not collect or store any personal information through Google Universal Analytics. 
These cookies are all fundamental to ensure the website remains operational. However, you can delete these cookies anytime through your browser settings.
Name Expires
_ga 2 years
_gaid 24 hours

Performance cookies:

We believe these cookies are important to be able to provide you with the best experience on this website. However, these cookies are optional and can be turned off below.


Informizely is a third-party tool we have implemented on our site to collect feedback on the website. We do not ask you for any personal data during the survey, however your IP address is collected on submission of the survey. Informizely surveys are optional and no personal data is collected if you choose not to respond. The cookie is stored to manage the number of surveys you see.
Name Expires
_iz_uh_ps 1 year
_iz_sd_ss When the session ends


This website sets experiment cookies which alter the functionality of the site. This allows us to understand how to improve the website and how to optimise your website experience.
Name Expires
EXP[ID] When the session ends


We use Zopim (owned by Zendesk) to provide live customer service chat on our Site. Zopim requires two cookies: the first cookie stores Zopim Live Chat ID to identify the device during visits. The second stores user’s preference to disable Live Chat.
Name Expires
__zlcmid 1 year

Targeted advertising cookies:

Double click (DFA)

DoubleClick Search (DS) and DoubleClick Campaign Manager (DCM) are used to track and report conversions from Google and for remarketing products. The floodlight activity cookies send data to DS and DCM based on the pages you visit on our website.


We use Facebook Custom Audience tag to set a cookie in order to identify users who have visited our website and have shown an interest in our accommodation and products.  We use this to personalise our ads through Facebook.


We use AdWords, Dynamic Remarketing and AdWords user list tags which generate cookies.  These cookies are used to identify user behaviour and interests for targeted ads through paid Google advertising.
These cookies ensure you receive more relevant ads through social and search engines.  However, these cookies are optional and can be turned off below.

Third party cookies:


Cookies are set by the YouTube video service on pages with embedded YouTube video.


Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they include a mixture of data used to measure the number of impressions and user behaviour of Google services on our website.
Cookies set by Google include: HSID, SAPISID, SID, SAPISID, APISID, SSID, HSID, NID and PREF.
These cookies are not hosted by Unite Students and are set by third-party companies.  We recommend you review the cookie policies of the third-party companies.  Alternatively, you can remove these cookies through your browser settings.

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