Based on our recent survey, we know that being on campus and getting the most out of university is important to you. Here’s what you told us:
- 81% of students we surveyed told us they were happy with their choice not to defer coming to university
- 93% told us they intend to carry on with their studies in January despite the challenges of Covid-19
- 82% said they were happy with their decision to move away from home to stay in student accommodation this year
Knowing this, we’re making sure it’s safe for your university experience to continue as planned. On this page, we’ll explain how.
Your questions, answered:
Watch the video below
See how we’ll keep you safe and secure when you live with us.
We're prepared
- We’re working closely with universities, local councils and public health bodies to keep you safe
- All common areas and high-touch points are cleaned regularly and thoroughly
- Social distancing safeguards are in place in all of our buildings
- Our welfare teams are available to provide dedicated support to anyone that’s self-isolating, including helping with food and medicine deliveries
We'll be there when you need us
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24/7 support
Access 24/7 support through our Emergency Contact Centre.
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Welfare leads
Get help when you need it from one of our dedicated welfare leads in your city
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Self-isolation support
Learn how to protect yourself and others with advice on self-isolation, cleaning and hygiene
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Nightline
Talk openly about wellbeing with other students through our partnership with Nightline
We'll help keep you safe
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Security
On-site security in our properties
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CCTV
All our buildings have CCTV and use secure access cards
PPE
Staff will have PPE and will be trained on Covid-19 secure controls
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Social distancing
Protective screens, PPE and one-way systems will aid social distancing
Book your room with confidence:
We'll continue to be flexible
Didn’t get into university? We’ll cancel your booking
Didn’t get your visa? We won't charge you a penny