Based on our recent survey, we know that being on campus and getting the most out of university is important to you. Here’s what you told us:

  • 81% of students we surveyed told us they were happy with their choice not to defer coming to university
  • 93% told us they intend to carry on with their studies in January despite the challenges of Covid-19
  • 82% said they were happy with their decision to move away from home to stay in student accommodation this year

Knowing this, we’re making sure it’s safe for your university experience to continue as planned. On this page, we’ll explain how.

Your questions, answered:

Watch the video below

See how we’ll keep you safe and secure when you live with us.

We're prepared

  • We’re working closely with universities, local councils and public health bodies to keep you safe
  • All common areas and high-touch points are cleaned regularly and thoroughly
  • Social distancing safeguards are in place in all of our buildings
  • Our welfare teams are available to provide dedicated support to anyone that’s self-isolating, including helping with food and medicine deliveries

We'll be there when you need us


24/7 support

Access 24/7 support through our Emergency Contact Centre.

Welfare leads

Get help when you need it from one of our dedicated welfare leads in your city

Self-isolation support

Learn how to protect yourself and others with advice on self-isolation, cleaning and hygiene


Talk openly about wellbeing with other students through our partnership with Nightline

We'll help keep you safe


On-site security in our properties


All our buildings have CCTV and use secure access cards


Staff will have PPE and will be trained on Covid-19 secure controls

Social distancing

Protective screens, PPE and one-way systems will aid social distancing
Book your room with confidence:

We'll continue to be flexible

Didn’t get into university? We’ll cancel your booking

Didn’t get your visa? We won't charge you a penny

Book your room with confidence: