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Hassle-free booking

There is plenty to sort out before starting a new academic year whether you're moving away for the first time or a returning student. We want to make booking with us as simple as possible for your peace of mind. This handy guide will tell you everything you need to know.
Student in bedroom

Types of booking

Female student using a laptop in a cafe

Direct with us

Booking online is the quickest and easiest way to book your accommodation with us.
Group of students taking a selfie in a park

Group booking

If you're looking to live with friends we are able to cater for you, subject to availability.
Students sitting in a Unite Students garden chatting

Short stays

We offer a range of shorter flexible tenancies across the UK to suit your needs.
Bedroom at Unite Students property

Looking to view first?

We've created virtual tours for most of our properties but if you would like to see the property in person, you can book this online for your chosen property.

Booking through your university?

If you have requested to stay with us through your university and they have confirmed your offer, our local property team will receive your booking information directly from your university. They will then be it touch to complete your booking.

Before you book you need to…

Students talking

Be a full-time student

Any full-time student can live with Unite Students; your University or College can let you know if you are classed as a full-time student.
Student looking at paperwork

Have a guarantor

A guarantor is someone over the age of 25 who takes joint financial responsibility for your tenancy. If you are unable to pay, it is your guarantor's responsibility to do so.
Bedroom in Unite Students property

Choose your room

We have a mixture of rooms available across our properties. Whether you prefer a flat to yourself or you want to share a flat, the choice is yours.

Making a booking

What are my payment options?

When you make your booking, you can choose to pay in full or by instalments using a credit card, debit card or direct debit. If you choose to pay in full, you will still be required to have a guarantor. Please ensure you have the cardholder's permission before using the card details for upfront payments or rent instalments.

How many instalments will I have?

If you are a student with a permanent UK home address then you will usually have the option of paying in one, four or eight instalments. If your permanent home address is outside the UK then you have the option of one or two instalments.

Can I pay by bank transfer?

If you are an international customer and unable to pay by Direct Debit or CCRA (reoccurring card payment), it may be possible for you to pay by bank transfer. Banks may make a deduction on the amount being paid as a transfer fee – if you are paying by bank transfer, you will need to pay enough to cover both the fee and the full rent balance due.

Upfront payments

Do I have to pay a deposit?

From November 2017, advance rent will replace deposits for most bookings. Some students who book through their university may still be required to pay a deposit. Customers who have previously paid a deposit will have their deposit returned when rebooking.

What is advance rent?

Advance rent is our new upfront payment type. It is a payment of a set amount (usually £250) towards your first rent instalment and is required at the point of booking. Advance rent will be exempt from anyone booking in Scotland, paying in full, rebooking or booking after the due date of the first instalment.

Arrival packs

We offer a range of quality bedroom and kitchen packs that you can purchase while making a booking. These packs are delivered directly to your new room in time for your arrival to save you having to transport the items when you move in.

Securing your booking

To secure your room we require:
  • Payment details
  • Advance rent (if applicable)
  • Your accepted tenancy agreement
  • Your guarantor's tenancy agreement
You can check the status of your booking in the My Booking section of My Account.
Bedroom at Unite Students property

Accepting your tenancy agreement

Once you have booked your room, you will receive your booking confirmation email with a link to your tenancy agreement. It is very important that you understand what you're accepting. You can read our tenancy agreement FAQ for help with the process.