Logging in FAQs
With uChat, customers staying in a shared flat can connect with their flatmates before they arrive, and whilst living with us.
Useful Information FAQs
In the Useful Information section of the app, you'll find plenty of information on your room, home and city.
If you think you are still seeing the wrong information please email MobileAppSupport@unitestudents.com with a description of the issue.
Maintenance Requests FAQs
If there's something wrong with your room or flat, report it quickly through our Maintenance Request feature.
Parcel Notifications FAQs
There's no need to worry about missing your parcel as we'll take it in for you during our opening hours, store it safely for up to a week, and notify you of its arrival through the app.
Noise Complaints FAQ
Noise complaints can be reported quickly and easily with the MyUnite app.
Locked Out Request FAQ
With the app's Locked Out Request feature you can quickly and easily send a request to our 24-hour Emergency Control Centre who will arrange for a member of our dedicated on-site Service and Safety team to assist you.