Logging in FAQs
Get Ready for Check-in FAQs
Let us know when you’ll be arriving.
uChat allows you to connect with your future flatmates.
Useful Information FAQs
Find information about preparing to move in, your new room and the local area.
Maintenance Requests FAQs
The easiest way to let us know if something needs to be fixed.
Parcel Notifications FAQs
There's no need to worry about missing your parcel as we'll take it in for you during our opening hours, store it safely for up to a week, and notify you of its arrival through the app.
Use the noise complaint feature to let us know if you’re hearing excessive noise at an unreasonable time – our service and safety team will investigate.
Locked Out Request
Tell us if you’re locked out and we’ll send a member of our service and safety team to let you in - no matter what time it is.
Find an available washer or dryer, pay for and start your laundry all in one place.