I forgot to put on the inventory that there was some damage when I moved in. Will I be charged?
We need to be fair and consistent with our approach to damage charges, which is why we encourage you to complete the inventory thoroughly when you first move in. We document any damage on our own room checks so we will have a record of this damage, and can cancel any charges for damage you didn’t cause. Please speak to staff in your Property Team if you need to report damages before you check-out.