STUDENT SUPPORT AND WELLBEING

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Support for you

We want to help you settle into university life. Whether you’re a fresher, mature student or international student, your well-being is our priority. So, we’ve created a dedicated student support and well-being hub that you can turn to for help during your time at university.

Below, you’ll find a collection of useful resources and services which can help you access student finance and wellbeing support and stay safe at university.

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Unite Students university support

24/7 on-site supportWe have CCTV and 24/7 staff on-site to help when you need.
Virtual supportOur virtual team is on hand to help when you need support.
Call centre supportWe’re here if you need us. Contact our call centre for round-the-clock support.
Accessible rooms and amenitiesOur accessible rooms and amenities are designed to support you.

Mental Health support for students

Our student support services can offer you support and helpful advice.

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General student and well-being support

From settling in to learning how to look after yourself and managing your finances, there are lots of things for students to learn outside of lecture halls. Our student and well-being support resources are here to help you navigate daily student life.

Our student and well-being support resources

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Black Services

Explore our Black Services Directory, created for Black students by Black students. This Black Services Guide shares local support options to help students’ social, mental, physical and financial well-being. 

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This Student Needs | Disabled Students' Allowance

Do you have a disability or neurodiversity? You could be eligible for the Disabled Students’ Allowance (DSA). This Student Needs has created a free guide to the DSA.

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Personal safety

We’ve put together tips and advice to help you keep safe. We work closely with our university partners, local authorities, and the police to make sure all our residents are safe.

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Ask For Angela

Sometimes you can find yourself in a situation that isn’t safe or that makes you feel uncomfortable. In our premises you can Ask for Angela, where you can discreetly ask for help from a member of Unite staff. Simply Ask for Angela at reception or speak to any member of our on-site team, Or Tap the ‘Ask for Angela’ QR code on the Unite Students App to discreetly show it to a team member. No need to say a word.

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Community Code of Conduct

We aim to create an environment where our residents feel safe and a sense of belonging in our properties. We also aim to ensure our community remains a positive one.

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Find Support at your University

Your university offers a range of support, but it’s not always easy to know where to go. Student Space has created a handy tool to help you find your university’s help services.

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Access local GP (Doctors) services

GP surgeries are usually the first contact if you have a health problem. When you move into your accommodation, make sure to sign up to your local GP (Doctors) Surgery.

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Financial support

With the increasing cost of living, it’s understandable if you’re worried about your finances. Discover helpful financial tips for students and parents in our Climbing Cost of Living guide.

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Useful resources and guides

Visit our blog page for more support

Disabled students can apply for Disabled Students’ Allowance (DSA). This is a government grant that can help with study-related costs if you have a disability.

Benefits are available in four categories: Specialist equipment, non-medical helper, general expenditure and travel. Disabled students can also request reasonable accommodation adjustments while living at university.

University students can access a range of mental health and financial support. There’s also a wealth of support available for students with disabilities and long-term health conditions. Additionally, Unite Students has a dedicated on-site support team, ready to help with any concerns. No worry is too big or small.

If you’re going to university, you could apply for a tuition fee loan to help cover your tuition fees. A maintenance loan can also offer financial support for your living costs. You’ll have to pay these loans back. How much maintenance loan you get is based on your personal circumstances, as well as where you live.

Firstly, remind them that they’re not alone. It may seem small, but this can make a big difference. Then, encourage them to talk to someone, or access dedicated support. You can find support for struggling students in our dedicated guide. You can also find support on your university’s website.

Three types of financial assistance for students include:

  • Disabled Students’ Allowance (DSA). Extra financial support for students with disabilities.

  • Special support grant. Can help with childcare costs or disability equipment.

  • Travel grants. For students studying abroad.

You can find further details on available financial assistance on the student finance website.

If you’re struggling with money as a student, a part-time job could offer financial support. You may also be able to get extra financial help if you’re on a low income or studying a certain course. Additionally, you may be able to apply for a bursary fund from your university.

Cutting down on non-essentials can help you save money as a university student. Assess your outgoings and consider cutting any subscriptions you no longer need. It’s also a good idea to see if you’re eligible for student discounts. This can help you save money next time you shop or eat out.

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