What data will be shared with Health Assured?

Only data that you want to share with your student welfare representative and are happy to be passed to Health Assured. If you have any concerns these can be discussed with your student welfare team, or alternatively, only disclosed directly to Health Assured once contact is established.

What happens if I consent?

The referral will be sent directly to Health Assured and we will arrange for the relevant counsellor / advisor to make contact within the agreed time frame. During this call we will explain support options, gather further details about the situation and implement any applicable support.

How will you use my data?

Health Assured will use any data collected for the provision of SAP services, with all content being held confidentiality within our secure case processing systems. Further details of how we use data are detailed within our privacy notice which is available here. For details regarding how your student welfare team uses your data please speak to them or look for their own Privacy Notices.

What will be shared with my student welfare team?

Client confidentiality is at the forefront of everything we do at Health Assured, in relation to an SAP Referral and the support which is put in place, Health Assured will only report back to your student welfare team to report whether:

Support has been put in place by Health Assured
Support has been declined or deemed unsuitable at this point in time; or,
Health Assured have been unable to make contact with you on the contact details provided