If you’re having difficulty connecting, try the following:
Clear your browsing history, cookies and cache
Forget the Wi-Fi network and reconnect
Turn off your firewall
(remember to turn it back on once you’re connected)
If you’re still unable to connect, or you think your internet is down, contact your internet provider directly.
Who to contact depends on your property:
Glide Wi-Fi
Contact Glide directly:
Phone: 0333 123 0198
Email: studentsupport@glide.co.uk
University Wi-Fi
If your internet is provided by your university, please speak to your reception team for help. If you’re not sure who your provider is, you can find out here.