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Booking terms
Booking terms
Cancellation
Can I cancel my booking?
I didn't get the grades I need to secure a place at university. Can I cancel my booking?
My visa application has been declined. Can I cancel my booking?
Eligibility
Who can book a room?
Guarantor
What is a guarantor and why do I need one?
What is the guarantor agreement?
What happens if my guarantor doesn’t accept the agreement?
Pets
Can I bring my pet with me?
Subletting
Can I sublet my room to someone else?
Tenancy agreement
How do I accept my tenancy agreement?
Do I need to read the tenancy document?
What does tenant and guarantor details mean in my tenancy agreement?
What are the accommodation details in my tenancy agreement?
What is a tenancy period?
What are special conditions?
What is the completion of tenancy?
What are the tenancy terms and conditions?
Visitors
Can I have visitors in my room and how long for?
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