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Unite Students app
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Unite Students app
Unite Students app
Using the app
What do you do with my data in the Unite Students app?
How do I download the Unite Students App?
Why can't I see all the Unite Students App features advertised on your website?
How can I delete my app account?
How do I delete my Unite Students account?
When can I use the Unite Students App?
App account & payments
Who will be able to see my bio?
Can I use the Unite Students App to book my accommodation?
How do I view my payments in the Unite Students App?
How do I make a payment in the Unite Students App?
Can I use the website or the app to make payments?
Digital Check-in
How do I use the Unite Students App to check in?
Can I change my check in date/time in the app?
Laundry
Who do I call if I need help with a broken machine?
I don’t have a smart phone, can I still use the laundry facilities in my building?
How do I start a washer or dryer in the Circuit Plus app?
Do I need a PayPal account to add funds to use Laundry in the app?
What happens if my camera is broken and I can’t scan the laundry machine QR code?
What do I do if my laundry room isn’t listed in the app?
Locked out
I am locked out of my room, flat or building. Can I let someone know through the app?
Logging in
How do I reset my password in the Unite Students App?
Will the Unite Students App work on my phone, tablet or other device?
How do I log in to the Unite Students App?
Maintenance
How do I raise a maintenance request in the Unite Students app?
Noise complaint
How do I raise a noise complaint in the Unite Students app?
How can I view the status of a noise complaint I’ve submitted?
Notifications
How do I change my notification settings in settings in the Unite Students App?
How do I receive notifications from the Unite Students App?
Parcels
When do I receive parcel notifications?
Perks
How do I use perks?
Is there an extra cost for using perks?
Flat chat
I’ve booked a studio room; can I use flat chat?
I have access to more than one flat chat chatroom. Which one should I use?
Why can’t I see all of my flatmates in the flat chat chatroom?
I want to report someone's behaviour in flat chat/property community. How do I do this?
I have changed my room/building, but I can only see the chatroom for my old booking. How do I update this?
I want to opt in/opt out of flat chat/property community. How do I do this?
Will the chatrooms be monitored?
Topics
Booking
Booking terms
Checking in
Checking out
International students
Living with us
Parents & guardians
Safety & wellbeing
Unite Students app