Your new home
Where do I collect my key?
You will be met at reception, where you will receive your fob and key on arrival at the property. The fob will let you in the pedestrian gate to the courtyard, your block and your flat and the metal key will let you into your room.
Where can I park and unload my car?
Parking is located on-site with a 15-20 minute drop-off service. As parking is limited, you'll need to unload your belongings and then move their car to either the pay and display outside the property, or the multi-story car park on Upper Brook Street.
When can I move in?
You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.
We’ll send you further information on checking into Brook Hall soon.
Find out more about Brook Hall
Fire test time and meeting point