Your new home
Where do I collect my key?
You will receive a wristband or card on arrival at the property, which you can use to access your room and communal areas.
Where can I park and unload my car?
Drop-off points will be available outside the building in 20-minute windows, where help will be on-hand to assist. For longer parking there is a NCP multi-storey nearby (Isambard Brunel NCP car park; PO1 2BX) with no maximum stay and prices starting from £1.60 per hour. There are also other paid car parks across the city.
When can I move in?
You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.
We’ll send you further information on checking into Chaucer House soon.
Find out more about Chaucer House
Fire test time and meeting point