Your new home
Where do I collect my key?
You will receive a key on arrival at the property, which you can use to access your room and communal areas.
Where can I park and unload my car?
As there is no on-site parking, customers are asked to park their car in Trenchard Street Car Park, West End, BS1 5AN.
When can I move in?
You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.
We’ll send you further information on checking into Orchard Heights soon.
Find out more about Orchard Heights
We also have British Heart Foundation charity donation points, food banks, food waste and battery recycling facilities. Please keep an eye out for these in the main reception and common room areas.
Fire test time and meeting point