Your new home
Where do I collect my key?
You will receive a key card on arrival at the property, which you can use to access your room and communal areas.
Where can I park and unload my car?
On-site parking is available for drop-off only, with a 10 minute maximum stay. This is located at the address Asher Lane, Bristol. As parking is limited, customers are asked to unload and then move their car to the Cabot Circus car park, Newfoundland St, Bristol BS2 9AB (Monday to Sunday, 7am to 5pm: £2.30 for the first hour, then £1 per hour. Over 7 hours costs £18 per day, Monday to Sunday. From 5pm to 7am the evening tarrif of £2 applies).
When can I move in?
You can check in at any point from the start date of your tenancy. You can find your start date in your tenancy agreement or by logging into MyAccount here.
We’ll send you further information on checking into Phoenix Court soon.
Find out more about Phoenix Court
Fire test time and meeting point