Welcome to The Rackhay
Find out more about your new home and what you need to know ahead of check-in day.
Reception opening times: Monday to Sunday from 8am - 8pm
Your new home
The Rackhay, Queen Charlotte Street, Bristol, England, BS1 4HJ
The Rackhay is located in the centre of Bristol, just off the waterfront. Home exclusively to University of Bristol students, it’s just 10 minutes on f ...
Information for check-in day
Where do I collect my key?
You will receive a key card on arrival at the property, which you can use to access your room and communal areas.
Where can I park and unload my c ...
Find out more about The Rackhay
The Rackhay has a common room on the ground floor through the doors on your right as you enter the property. This common area includes a TV, foosball, pool table, ping pong table, sofas and a cinema room.
A large study room is available on the ground floor with a whiteboard.
The laundry room is located on the fourth floor. Machines are operated through the MyUnite app.
The property is on the Harbourside, so there is plenty of seating along the waterfront.
There is no parking available on-site throughout the year. There is an NCP car park underneath Waverley House (opposite The Rackhay) and on-street parking available outside of the property.
Bike storage is available at The Rackhay. If you are planning on bringing your bike, please remember to bring your own bike lock.
Recycling facilities are available at The Rackhay. There are general waste, mixed recycling and glass recycling facilities located in the bin store through the door at the end of the building through reception.
We also have British Heart Foundation charity donation points, food banks, food waste and small electrical recycling facilities. Please keep an eye out for these in the main reception and common room areas.
Fire test time and meeting point
Fire alarms are fitted throughout the property. Your fire alarm test day is Tuesday at 1pm. Your fire assembly point is located at the war memorial on the Welshback.
Wi-Fi (communal areas)
Onsite service team
Communal study space
Wi-Fi (in your flat)