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HEALTH ASSURED
Download the Wisdom App
Unite Students has partnered with Health Assured to give you free, confidential wellbeing support throughout your time at university.
Download the app and use the organisation code UNITESTUDENTS to get started.
At Unite Students, your wellbeing matters. That’s why we’ve partnered with Health Assured to give you free, confidential support whenever you need it - from mental health advice and wellbeing tools to practical guidance on home life, studies and personal challenges. With 24/7 access through the Health Assured app and helpline, you’ll always have expert support at your fingertips throughout your time at university.
If you’re dealing with budgeting worries, housing issues, debt, or need legal advice for civil matters, specialist advisors are here to help. Available 9am-9pm, 7 days a week.
Get guidance on anything affecting your student experience - exam stress, anxiety, bullying, returning to study, difficulty concentrating, or managing relationships. Whatever you're facing, we’re here for you.
Advisors can assist with challenges like addiction, mental health concerns, rehabilitation, eldercare and more. Whatever’s affecting your wellbeing, support is available.
Access digital counselling, including CBT via SilverCloud, and trauma‑support courses via Power To Recover. All programmes are guided by qualified counsellors to help you get the most out of them.
Make meaningful lifestyle changes with guided programmes covering sleep, habit‑breaking, stress, smoking, alcohol consumption and more.
Quick, 1-2 minute assessments that give you instant personalised wellbeing guidance.
Monthly themes highlight topics such as LGBTQ+ wellbeing, money management, physical health and mental health awareness.
Explore webinars focused on mental wellbeing, offering coaching, tools and expert insights to support your day‑to‑day life.
We're here whenever you need us. Health Assured provides 24/7 confidential support, 365 days a year, delivered by trained advisors who are friendly, professional and non‑judgemental.
📞 Call: 0800 0321 029
Only the information you choose to give your student welfare team - and only if you’re happy for it to be shared. You can also speak directly to Health Assured if you prefer.
Your referral is sent directly to Health Assured. A trained advisor or counsellor will contact you within the agreed timeframe to discuss your situation and guide you through available support options.
Your data is used solely to provide SAP services and is kept confidential within secure systems. Health Assured’s privacy notice explains this in detail. Your student welfare team will have their own privacy notices too.
Only whether:
Support has been put in place
Support was declined or not suitable
Health Assured was unable to reach you
No personal details or conversation notes are shared.
Confidentiality is protected unless there is:
Risk of harm to yourself or others
Safeguarding concerns involving children or vulnerable adults
Serious risk on‑site, or a situation where public interest overrides confidentiality
In these cases, only essential information is shared with appropriate services.
No. Health Assured won’t contact you without your consent. You can choose to call them directly instead. If you change your mind after consenting, just contact Health Assured or your welfare team to stop the referral.
📧 Email: counsellingadvice@healthassured.co.uk
