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What should I do if I have problems with my fridge freezer?

My fridge freezer isn’t the right temperature, what should I do?

If you’re having problems with the temperature of your fridge, check the temperature control switch - this will indicate how cold the fridge is. You can find the control inside your fridge at the top.

If the drawers of your freezer are hard to open, you may need to defrost it.

The video below explains how to check the temperature of your fridge freezer, as well as how to defrost your freezer.

I can’t open the drawers of my freezer.

If the drawers of your freezer are hard to open, you may need to defrost it.

The video below explains how to defrost your freezer.

I’ve followed the steps in the videos, but I’m still having problems.

If you’re still having problems with the temperature of your fridge or experiencing frosting issues in your freezer, please raise a maintenance request in the MyUnite app. A member of our team will be able to help.

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