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Booking Terms

CancellationCan I cancel my booking?I didn't get the grades I need to secure a place at university. Can I cancel my booking?My visa application has been declined. Can I cancel my booking?
EligibilityWho can book a room?
GuarantorWhat is a guarantor and why do I need one?What is the guarantor agreement?What happens if my guarantor doesn’t accept the agreement?
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VisitorsCan I have visitors in my room and how long for?
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