How you receive your refund depends on how you paid your rent.
If you paid by Visa or Mastercard
Your refund will be sent automatically to the card you used to make your payment.
If you paid by Direct Debit or bank transfer
We'll arrange your refund using NatWest Payit, a secure service that lets us send the money directly to your chosen bank account. You don't need to be a NatWest customer to use Payit.
To use Payit, you'll need:
a UK bank account
a UK mobile phone number
Make sure the mobile number registered with us is up to date. You can check or change it in My Account.