Check-out cleaningMy flatmate didn't help to clean the kitchen. What do I do?My flatmate has left food in the freezer. What do I do?I have a damage or cleaning charge to pay following my check out inspection. How can I make the payment?Do I need to clean my room and flat before I check-out?My Blu-Tack won't come off the wall, what can I do?
Check-out packingCan you store my luggage for a short time after I check out?I left something in my room – can I come and pick it up?
Check-out parkingWhere can I park to load up the car?
Damage chargesAn item in the flat has stopped working. Will I be charged for it?I forgot to put on the inventory that there was some damage when I moved in. Will I be charged?An item in the flat was damaged by my flatmate. Will I get charged for it too?Can I make repairs myself?
How to check outHow do I check-out?How can check-out in the MyUnite App?Why should I checkout in the MyUnite App?Can I check-out without the MyUnite App?What happens if nobody is at reception when I check-out?Where can I get a check-out envelope?
References Will you give me a landlord reference?
Returning keysIf I check-out in the MyUnite App, what do I do with my keys?What keys do I need to return?How do I return my keys?Can I return my keys through the post?
Updating your addressI've checked out, but had something delivered to my property by mistake. Can you send this to me?How do I change my contact details?