Topics

Checking out

Check-out cleaning

My flatmate didn't help to clean the kitchen. What do I do?My flatmate has left food in the freezer. What do I do?I have a damage or cleaning charge to pay following my check out inspection. How can I make the payment?Do I need to clean my room and flat before I check-out?My Blu-Tack won't come off the wall, what can I do?

Check-out packing

Can you store my luggage for a short time after I check out?I left something in my room – can I come and pick it up?

Check-out parking

Where can I park to load up the car?

Damage charges

An item in the flat has stopped working. Will I be charged for it?I forgot to put on the inventory that there was some damage when I moved in. Will I be charged? An item in the flat was damaged by my flatmate. Will I get charged for it too?Can I make repairs myself?

Deposits and advanced rent

Will I get my advance rent back?When will I get my deposit back?

How to check out

How do I check-out?What happens if nobody is at reception when I check-out?Where can I get a check-out envelope?

References

Will you give me a landlord reference?

Returning keys

What keys do I need to return?How do I return my keys?Can I return my keys through the post?

Updating your address

I've checked out, but had something delivered to my property by mistake. Can you send this to me?How do I change my contact details?

When to check out

When can I check-out of my property?Can I check-out before the end of my tenancy?Why do some students check-out early?What’s the latest time I can check out?